As the market continues to pivot, it is crucial to have a LOS support team that you can count on. Here at LendingPad we pride ourselves on the support we provide. Rated Best Support of Summer 2022, Spring 2022, and Winter of 2022, our team sets out to continuously exceed this expectation.
As brokers, lenders, bankers, and credit unions, it is important that your support team understands the business. Our support team encompasses decades of combined banking and mortgage experience. As loan officers, processors, underwriters, and closers; the support team understands your business needs. We are equipped to address your pain points and provide you with the tools you need to scale your business.
Our team has created a platform of knowledge-based articles to make sure you are informed every step of the way. With consistent new releases, we ensure all our knowledge-based articles are kept up to date by our internal team. A few samples of our recent knowledge-based articles include:
- Pipeline Management (lendingpad.com)
- How to Order/Re-issue a Credit Report? (lendingpad.com)
- How to set up user profile? (lendingpad.com)
- How to Issue Pre-qualification and Pre-approval Letters? (lendingpad.com)
Check out our knowledge base page for more information, KNOWLEDGE BASE (lendingpad.com)
You will also notice a small chat bubble conveniently located at the bottom right-hand corner of your screen. This is where you can chat with a live support representative to help you resolve any issues you may run into throughout the loan process. Our support team members are here to assist you with any LendingPad-related questions from 8am EST - 8pm EST. You can also conveniently set up a support ticket on your LendingPad dashboard. Did we mention we also have an app? Take your work on the go and LendingPad will be right by your side to assist you every step of the way.